The sudden appearance of the CQATest app in your Android application drawer may shock you. Therefore, you might wonder what it is.
You have not felt like installing anything lately, but why is this application showing up without warning? It is pretty annoying, right?
The first problem with the CQATest app is its distinctive appearance, which is quite different from what other menu icons should be.
Thus, this makes it suspicious no matter what.
Moreover, some users are starting to experience troubles on their Android caused by this CQATest app error.
For example, the battery running out quickly, the touchscreen that does not work correctly, or malfunctions in some of the applications on their Android.
Indeed, not all Android users experience the same thing. However, if you are a user of Motorola or Lenovo devices, this incident may happen to you too.
Therefore, this article will provide some information you need regarding the CQATest app on your Android phone and how to troubleshoot its error.
What Is CQATest App on Android Phone?
Certified Quality Auditor is a software developed by Motorola Inc. The developers did not necessarily create this in-house application without a clear purpose.
This app helps creators detect system errors on Android phones.
Simply put, the CQATest App is a diagnostic tool that manufacturers rely on to determine the strengths and weaknesses and measure the quality of their products.
The CQATest App must run quietly or hidden behind the smartphone screen, which the developer can only know and is not visible to the users.
Then, why does this CQATest App unexpectedly appear in your Android app drawer?
Let us discuss this issue after the next section.
The Purpose of CQATest App Android
As explained above, this application can diagnose all problems related to your Android operating system.
Smartphone developers use the CQATest App to access the information system on the device. It includes monitoring application status as well as other vital data.
So, is CQATest spyware? The answer is no.
This application will only send data related to the functional status of the overall operating system in the device and does not include your data.
The functional statuses that this application may record are glitches, strengths, and flaws of every app on the device while assessing techniques to detect various other problems.
Letting this hidden software run quietly on your Android allows the manufacturers to keep their product’s performance reasonable.
Thus, they can continually improve their smartphone products in the future by finding and fixing weaknesses in their previous products.
That way, your experience in using their brand can always be good.
How Can CQATest App Appear Suddenly in My app Drawer?
It is simple. Suppose the operating system on your device is exemplary. In that case, this application will continue to run quietly behind your smartphone screen.
However, when the CQATest app ends up in your app gallery, you must be mindful that your device is not doing well.
If this happens to you, immediately implement a system reboot.
Is This App a Bug and Harmful?
Actually no. After all, the developers created this application to detect problems with the operating system on the device, not to create bugs.
Even so, some users, especially the second-generation Motorola Android and Motorola X users, admit that the CQATest App’s appearance on their screen causes immense problems.
CQATest App Error Symptoms
CQATest App Motorola generally tests the function of the mobile’s external components such as touchscreen, speaker, torch, and microphone.
However, as this application works behind the screen, the mobile’s performance may slow down.
The following are the symptoms you may experience as a Motorola or Lenovo device user with the CQATest App error:
- The notification panel does not work properly
- Lags and malfunction on Google Now
- Stop working on recent apps and the home button
- Unresponsive device and touchscreen
- Challenging to unlock and lock the phone
- You cannot perform a factory reset
- The phone experiences overheating
- Come to the battery drain issue
- The battery indicator is not visible on the screen
- Incoming calls trouble
- Cannot function camera app properly, and so on.
How to Remove CQATest App and Fix Its Error
Should I remove CQATest? Experts do not recommend removing this application from your device because this software benefits the development team by detecting any problem on your Android phone.
Instead of removing that app, you can solve the above issues and bring your Android back to normal by using some of the methods below:
- Do wipe or clear cache partition
- Force stops the application (to disable the app)
- Factory reset
- Firmware updates
- Root your device (void the warranty)
- Contact the service center
- Boot in safe mode and remove (last opt if needed).
Do the following procedures to wipe the cache, clear the cache, force stop, and factory reset.
1. Wipe Cache
To wipe out the cache partition, you must first access the Recovery Mode. Do several steps below:
- Use a USB cable to connect the Android phone to a computer or laptop.
- Do not forget to shut down your device
- Press the volume up buttons and the power at the same time for several seconds.
- The above steps will take you into Recovery Mode
- Press the volume button (up or down) to spotlight the Wipe Cache Partition option
- Press the power button again to execute the command.
2. Clear Cache
The second step to fixing your Android phone with the CQATest app error is to clear the cache. Here is the method:
- Find the “Settings” app after launching the application drawer.
- Scroll down the menu, then tap the “Application” option.
- Click the “Show System Apps” option. After that, choose “CQATest.”
- Choose the “Storage” option after you come to the app info page.
- On the next page, tap the “Clear Cache” option on the bottom side of the screen.
3. Force Stop to disable the CQATest App on Android
This third step is the easiest method to solve the error caused by CQATest. Instead of trying to remove this internal application, we recommend that you do a Force Stop.
That way, these applications will remain on your device. Still, their activity will be disabled to not interrupt your activities anymore.
Here is the way to do it:
- Open the “Settings” app.
- Select the “Show System App” option.
- Click “CQATest,” then tap “Force Stop” at the bottom of the page.
4. Factory Reset
After you have done the three steps above and are still facing a similar problem, doing a Factory Reset is your only hope.
We deliberately did not recommend it initially because this method has risks.
You will lose all your data. So, it is necessary to back up all data on your device before running this command.
When you are ready, follow these procedures:
- Go to the “Settings” app.
- Select the “General Management” option on the menu page.
- Find and click the “Reset” option, then tap “Factory Data Reset.”
- Finally, click the “Reset” button to execute.
The alternative ways to do a factory reset are as follows:
- Enter Recovery Mode
- Select the “Factory Data Reset” option by using the volume button.
- Finally, press the power button to run the command.
How Do I Uninstall CQATest App?
If you insist on removing or uninstalling CQATest App from your device, here are two possible steps for you to take:
1. Using ADB
Uninstalling this hidden software with ADB requires you to connect your Android device with a Windows PC.
ADB allows you to bring a Unix on your device to send commands directly to your smartphone.
Uninstalling CAQTest software using ADB requires you to connect your Android device with a Windows PC.
ADB allows you to carry Unix to issue commands directly on your smartphone.
- Open the “Settings” app, go to “System” then “About Phone.”
- Find the “Build Number” option. Then, to activate the Developer System, tap on it seven times.
- Click “Developer Options” after going back to the main “Settings” menu.
- Enable “USB Debugging.”
- Extract the ZIP file after downloading ADB on your PC.
- Open the folder, then long-press on the shift button and right-click on the blank space.
- Select the “Open Powershell Window Here.”
- Enter the command line: adb devices.
- Connect your Android device with the PC using a USB cable, then enter the “File Transfer” Mode.
- Kick “OK” on your phone to allow debugging access once it receives the debugging notification.
- Re-enter the command line: adb devices.
- Find out your device’s Serial Number on the Powershell window.
- Then, run the command line: adb shell pm uninstall -user 0 com.motorola.motocit.
- Everything has been done.
2. System App Remover
This second step requires you to Root your device before starting to uninstall the CQAtest application. After that, do the following procedures:
- Install the “System App Remover” app after downloading from Play Store.
- After completing the installation process, run the application.
- Search for “CQA Test App” and tap on it.
- Click the “Uninstall” button to remove the app permanently from your Android device.
CQATest comes as hidden software on your Motorola device to help developers monitor the quality of their products.
This application is not malicious software or bugs. It only detects operating system functional status without stealing your data.
CQATest is an in-house application that you cannot easily download or update via the Play Store. It will update automatically along with the OS.
To troubleshoot the CQATest app error, you can clear/wipe cache, force close, enter factory reset, or uninstall it.
I’m is an owner of Venostech.com, blogger, Android and technology enthusiast. Individual who are educated in the IT and like to write according my scope.