So, you need to find the right employee monitoring software for your business? Finding a good one is not as simple as picking out the first one you see, as there are some things that businesses should consider when choosing which monitoring software they want. Some of those considerations include features offered by the company, price, and customer reviews. Let’s explore.
Why Monitoring Softwares Are Important
Before discussing the features you should be looking for in a monitoring system, it’s important to understand why businesses monitor their employees. There are a few reasons that employers choose monitoring employees in companies. So, these are the reasons why such monitoring software is incorporated into the workplace:
To Save Money On Staffing Costs
When you have great people working for your business, there is no reason not to keep them around as long as they continue to do their job well. Unfortunately, as anyone who has been employed as an adult can attest, good workers start looking for new jobs when they feel underappreciated or overworked. Monitoring staff members using an employee monitoring system ensures that nobody gets too comfortable and starts slacking off unintentionally.
Keeping People From Becoming Dangerous
All businesses have a certain degree of risk associated with them, but some are more dangerous than others. For example, businesses that work with heavy machinery or toxic chemicals have to be careful that they don’t endanger their employees. Monitoring their activity through an employee monitoring system helps keep your staff safe.
Features Of The Monitoring Software
When you start looking for employee monitoring software, the first thing that might come to mind is what features it offers. Ideally, there are three types of features that any business should look for when shopping around: time tracking, remote access, and alerts.
Time tracking helps employees see where they stand in regards to their work hours. Monitoring the time when employees work and finish work can help a business pay a more accurate wage and determine when someone is slacking off or going above and beyond their duties.
Remote access gives employers the ability to log in to an employee’s computer without needing to be on location, thus allowing them to see exactly what they’re doing.
Alerts are important because they let employers know if their employees are using the internet for entertainment instead of work. This is especially helpful to keep company data safe, as it can alert you when your actions online could harm your business.
Now that you’re clear on why it’s important to monitor your employees, let’s talk about the features you should be looking for when choosing a particular system. The following are things you need to consider before buying:
You Should Know Who Is Accessing Data
This may seem like common sense, but knowing who is trying to access company data can make it easier to monitor bad behavior and identify potential culprits if something goes missing. For example, some companies only allow managers and HR representatives access to employee activity logs, while they only provide customers with customer monitoring features.
Who Has Access To The System
You should also know who has access to the system itself. This is especially important if your staff members have differing levels of authority. For example, most businesses don’t want just anybody to be able to monitor their employees or see what information is being collected about their customers.
When Data Is Logged
It’s a good idea for a company to choose an employee monitoring system that doesn’t store event timestamps in plain text where everybody can see them. While knowing when something happened is not as critical as knowing who was involved, it’s still information you don’t necessarily want getting into the wrong hands where anybody could find it and use it to their advantage.
Can Data Be Deleted
When something goes wrong and you need to delete some data, the last thing you want is for an employee monitoring system or HR software to make that more difficult than necessary. Some systems automatically delete old data after a certain amount of time has passed without employing any additional features. Other systems keep everything indefinitely until somebody tells them specifically what to remove and when which can be even worse in some cases.
Price And Customer Reviews
You’ll also want to take into consideration the price of the software and customer reviews. There may be software out there with great features, but it’s also expensive. That might not work for your business’ current budget; however, you also don’t want to go too cheap as then you risk having an inferior product that doesn’t do the job well.
When choosing which monitoring software you want for your business, make sure that its features meet your needs and help improve your company in some way. This will help ensure that the right choice was made and will pay off in the long run. You should most definitely include the features offered by the company, price, and customer reviews. The right employee monitoring software will improve your business dramatically!
I’m is an owner of Venostech.com, blogger, Android and technology enthusiast. Individual who are educated in the IT and like to write according my scope.